Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Contact information (name, email, phone, company)
• Service inquiry details (company size, IT needs, service interests)
• Communication records (emails, chat, support tickets)
• If you're a client, system access information necessary for service delivery

We also collect automatically:

• Website usage data (pages visited, time spent, referral sources)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and deliver our IT services
• Respond to your inquiries and support requests
• Send service updates, billing information, and account notifications
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security
• With your consent, send marketing communications about our services

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist us (cloud hosting, email, analytics)
• Law enforcement or government agencies when required by law
• Other parties with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Client data is retained according to our service agreements and applicable legal requirements. You can request deletion of your information at any time.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Opt-out of marketing communications
• Data portability (receive your information in a structured format)

To exercise these rights, contact us at (214) 702 3778 or via our contact form.

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and gather analytics. Most browsers allow you to control cookie settings. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

10. Contact Us

For questions about this privacy policy or our privacy practices:

11. Policy Updates

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of any changes.

Last Updated: May 2026